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英文简历范文:客服个人简历(二)

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英文简历范文:客服个人简历(二)E0z易文君-文库范文网

  英文简历范文:客服个人简历(二)E0z易文君-文库范文网

  Robin LambE0z易文君-文库范文网

  3000 Tracy Street,E0z易文君-文库范文网

  Los Angeles, CA 90027E0z易文君-文库范文网

  Telephone No: 323-660-5189E0z易文君-文库范文网

  Email id: robin_E0z易文君-文库范文网

  Objective :E0z易文君-文库范文网

  Position as a Customer Service Manager.E0z易文君-文库范文网

  Abilities :E0z易文君-文库范文网

  8 years of customer service.E0z易文君-文库范文网

  Excellent written and verbal communication skills, with an eye for detail.E0z易文君-文库范文网

  Extremely productive in a high volume, high stress, environment.E0z易文君-文库范文网

  Proficient in the use of IBM clone and Mac desktops.E0z易文君-文库范文网

  Highly productive in the use of Office 20xx Professional.E0z易文君-文库范文网

  Self starter with a can do attitude.E0z易文君-文库范文网

  Employment History :E0z易文君-文库范文网

  City Financial, Los Angeles, CA , 1998 - PresentE0z易文君-文库范文网

  Customer Service ManagerE0z易文君-文库范文网

  Collaborated with the Product Development department in developing new Fee Based products and their sales to the unbanked credit card membership base. Answered an average of three hundred customer calls in a day through the call center queue. Worked as a Senior Representative in the Promise to Pay department to ensure customers where given assistance in bringing their over limit and/or pass due account current Performed duties in the Retention department retaining customers who wanted to cancel their accounts.E0z易文君-文库范文网

  CitiTrust, Santa Monica, CA , 1994 - 1998E0z易文君-文库范文网

  Customer Service RepresentativeE0z易文君-文库范文网

  Answered inbound calls in support of customer needs. Conveyed in a reassuring manner step by step instructions to resolve application issues. Reviewed and issued audits on account information and processes. Performed queries in multiple databases. Adhered to government monetary regulations. Assisted in the creation and development of the banks customer relationship management system.E0z易文君-文库范文网

  Education :E0z易文君-文库范文网

  Gonzaga University, Spokane, WAE0z易文君-文库范文网

  B.A., Business And Economics, 1994 E0z易文君-文库范文网

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