面试题:求职者带头作用
描述一下在你的工作经历中,当现有的工序不管用时,你对此怎么做。
答:我工作过的电信公司的入户订单系统简直混乱不堪,定单不能及时地处
理。我搞了一份工作流程表来表明这是影响生产效率的障碍,然后说服我的老板,
应当花10 万美元建立一个全新的系统。他勉强同意了,但要求我这个新系统最
好要能省钱。一年之后,这项计划给投资带来了两倍的收益。
面试官想知道这位求职者起什么样的带头作用,采取什么创新方法改变一种
错误的工序。证明你可以创造性地解决问题并且能对付计划行不通的困境。你是
否达到了你要的效果?
q:describe a time in your work experience when the existing process
didn't work,and what you did about it.
a:the order entry system at the telecommunications company where
i worked was a mess.orders weren't being processed properlyor in a timely
manner.i did a work flow analysis to identify the bottlenecks,and then
i convinced my boss that we needed to spend one hundred thousand dollars
on a totally new system he reluctantly agreed,but with the caveat that
“this had better save us money.”after one year,the project had paid for
the investment twofold.
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